User Details View
Once a user is entered into EasyBridge, either directly through the program, or via the district Student Information System (SIS), their detailed information can be viewed on the user details page. Student profile information includes the following:
- Name - First name, Middle name, Last name
- Email address
- School(s)
- Grade
- Username and password
- SIS user ID
Fields that are grayed out cannot be edited. This information comes directly from the SIS, which is the system of record. Changes to those fields must be made directly through the organization's Student Information System (SIS). Fields marked with an asterisk are required fields and cannot be left blank.
To access a user's profile details, search or filter for the user. Click anywhere on the row of the user selected. This takes you to the user details page.
By pressing the Profile tab, you can edit different details within the user's profile. Typically, you'll edit student profiles; however, you may sometimes need to edit teacher profiles as well. Fields that are grayed out cannot be changed for any user. Fields may be grayed out and not editable as these values are provided from another system such as EasyBridge auto-rostering data from the customer Student Information System, Google Classroom, or an LMS (Canvas, Schoology, etc). Accounts that are manually created such as those created by teachers in Realize, an admin in EasyBridge, imported by an admin in EasyBridge, or any admin-type account are normally able to be edited. If an update is needed for an account field that is not editable, then that data should be updated in the source system and, once received and processed by Savvas, it will appear updated here as well.
Account Unlinking
In the Account links tab, you have the option to unlink a user account from an external source system like Google Classroom. This may be needed if the student is linked to an incorrect account or if linked to a correct account using an incorrect email address. If an account link is removed the student can reestablish the link by opening the default Realize assignment from the Google Classroom class. The image below displays the location of the Unlink button in an example student's user profile.
After clicking Unlink, a confirmation window appears. You'll need to verify that you want to unlink the user account by selecting two confirmation check-boxes, then by pressing Unlink account.
For more information about user account linking, see Google Classroom Linking.
Edit Organization Affiliation
At times, it may be necessary to add or remove organization affiliations for teachers and students, such as students who move from one school to another. By selecting the School(s) drop-down menu, you can select or de-select organizations for a user.
If you can select or de-select a school, that means the student or teacher does not have classes from that school linked to their account and can therefore be configured. If a school is grayed out, that means there are classes from that school linked to the student or teacher's account. You'll need to unlink those classes from the user's account before you can configure the user's organization.
To make changes to administrator accounts on EasyBridge, follow the steps below:
- Log on to Savvas EasyBridge.
- Select Administrators Approval from the Users drop-down menu.
- Click View on the row for the administrator needing changes.
- Click Edit.
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Make changes to the first name, last name, district approved email, organization and/or email notification frequency. The username cannot be changed after it has been created.
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Click Save to keep changes.
Note: Changes are immediate when saved, but may take up to 10 minutes to display on the Administrator Accounts list.
District administrators with EasyBridge permissions can modify the frequency or disable emails related to new teacher registrations for other administrators with EasyBridge permissions in the school or district. Changes are immediate, but may take up to 10 minutes to display on EasyBridge. A minimum of two administrators with full EasyBridge access must have their email notification set to receive emails for new teacher registrations. This can be two district administrators or a district and a school administrator.
Notification setting options include:
- Off - no emails will be sent related to teacher registrations for this administrator. If the "Off" option is not available, there are two or fewer administrators with email notifications enabled for the selected school. This is the minimum allowed. (*)
- Individual and Daily Summary - all emails related to teacher registration will be sent.
- Only Daily Summary - only the summary email will be sent once a day.
(*) Disabling email notification related to new teacher self-registrations does not disable notifications communicating registration setting changes or new administrator account creation.
To change another administrator email notification setting:
- Log on to Savvas EasyBridge.
- Select Administrators Approval from the Users drop-down menu.
- Click View on the row for the administrator needing changes. The Email Notifications option is listed on the pop up window that appears next.
- Click Edit.
- Use the drop down menu under Email Notification to select the new frequency of teacher registration emails to be sent to the administrator and Save.
Grade Level
For auto-rostered districts that have data loaded each night from their SIS, changes made directly in EasyBridge will be overwritten by the SIS. This is particularly important regarding grade levels. Grade level is an editable field in the student profile, but you will get a message reminding you that your grade level is updated through your nightly SIS updates, and it will be overwritten.